Shipping & Return Policy

Shipping

We can’t wait for you to receive your Pennytoft & Co. pieces! Orders are typically processed within 1–2 business days, and we do our best to ship them as quickly as possible!

Returns

We want all our Pennytoft Girls to love their purchases! 💗

Returns are accepted within 14 days of delivery for store credit only. Items must be unworn, in their original condition, and have all original tags attached.

Pop-Up Purchases

All pop-up purchases are eligible for store credit only within 14 days of purchase. Items must meet the same return requirements listed above.

Didn’t quite fit right? We’re happy to exchange your item for a different size, subject to availability! No refunds will be issued.

Final Sale Items

All sale and discounted items are FINAL SALE and cannot be returned or exchanged.

How to Make a Return

Email pennytoftco@gmail.com or DM us on Instagram @pennytoftco to request a return. Once approved, we’ll provide return instructions and the return address.

Lost Packages

Pennytoft & Co. is not responsible for lost, stolen, or missing packages handled by third-party shipping carriers.

For any questions, please contact pennytoftco@gmail.com. Thank you for shopping small! 💗